Booking & Cancellation Policy

01 Booking & Advance Payment

• Advance Requirement: To confirm your booking at Aurea Inn, a 50% advance payment of the total room tariff is required at the time of reservation.
• Balance Payment: The remaining balance must be settled upon check-in via cash, UPI, or credit/debit card.

02 Cancellation & Refund Timeline

We understand that travel plans can change. Our refund eligibility depends on how early you notify us before your scheduled check-in time (12:00 PM on the arrival date):

• 7 Days or More Notice: Full refund of the advance amount (minus a 5% transaction processing fee).
• 3 to 7 Days Notice: A 50% refund of the paid advance amount.
• Less than 72 Hours Notice: The advance payment is completely non-refundable.
• No-Show or Early Departure: If you do not arrive on your booking date or choose to check out early, no refunds or adjustments will be provided.

03 Special Conditions & Peak Season

• Peak Season Bookings: Bookings made for long weekends, public holidays, Shivaratri, Christmas, and New Year (December 20 – January 5) are strictly non-refundable and non-amendable.
• Modifications: Dates can be rescheduled free of charge up to 5 days before check-in, subject to room availability and seasonal tariff differences.